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Tuesday June 20 |
British Columbias Childrens Hospital, Vancouver, BC, Canada
INTRODUCTION: Quality of day case anesthesia can be measured by patient or parent satisfaction, as well as anesthesia outcome measurement: readmission rate, adequacy of pain management and side effects. To assess parental satisfaction and anesthesia outcome, we analyzed data from the second phase (pilot test) of a project to develop a validated assessment tool for measuring the quality of day case surgery in a pediatric hospital.
METHODS: The study was prospective and observational. Ethical approvals were obtained from the UBC and from CW Health Center of BC. Patients were recruited between September 2004 and July 2005. Parents were administered a telephone questionnaire on day 1 after surgery (448) and repeated on day 7 (222). Association between multiple measured variables and satisfaction was sought.
RESULTS: Parental satisfaction was high; 94% (417/443) rated the care their child received as very good/excellent and only 1% (3/222)answered that they were somewhat/very dissatisfied with recovery from surgery.
At day 1 after discharge, more than mild to moderate pain had been experienced by 10% (42/430) of the children. However, pain, secondary effects of general anesthesia (see table
) and age were not correlated with the rating of care received at day 1. Only one variable showed statistically significant association with satisfaction: prolonged delay between scheduled time and start of surgery (> 23h). The strongest correlations were between satisfaction and courtesy, respect and understanding of the childs needs, trust in the nurses, feeling that time was taken to answer questions and comfort of waiting area. The readmission rate was 1.1%: 2 for vomiting and dehydration, 1 for pain/swelling, 1 for sialadenitis and 1 for fever.
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